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Emergency mode

Clicked a scam link or lost money?

Act in this order: freeze money, secure accounts, preserve evidence, then report. Do not send more money to “recover” the first payment.

Create scam reportCheck message/link first
01

Freeze money movement

Call your bank, card issuer, wallet or exchange. Ask to freeze cards/accounts, stop payments, and create a fraud ticket.
02

Lock accounts

Change passwords from a clean device, log out of all sessions, remove unknown recovery emails/devices, and turn on 2FA.
03

Stop contact

Do not negotiate with the scammer. Block them only after saving screenshots, phone numbers, links and payment details.
04

Preserve evidence

Keep transaction IDs, chat exports, email headers, QR text, wallet addresses, seller profiles and timestamps.
05

Report fast

Use official cybercrime, police, platform and bank channels. Early reporting improves payment freeze chances.

What not to do

Do not share OTP, PIN, CVV, seed phrase or screen-share access.
Do not pay recovery fees, tax release fees, courier fees or verification fees.
Do not delete chats before saving screenshots and export files.

Country-specific first action

India

IN

Call 1930 quickly if money was lost, then file a report on the national cybercrime portal.

  • Screenshots
  • UPI ID or bank account
  • Phone number
  • URL

United States

US

Contact your bank/card issuer first, then report fraud through FTC/IC3 channels depending on the incident.

  • Emails with headers
  • Screenshots
  • Wallet/address
  • Bank transfer records

United Kingdom

GB

Contact your bank immediately, then report the incident to Action Fraud where appropriate.

  • Sort code/account
  • Screenshots
  • Phone number
  • Chat export

Canada

CA

Call your bank first, then report to the Canadian Anti-Fraud Centre if relevant.

  • Receipts
  • Interac/payment details
  • Chat screenshots
  • Email headers

Australia

AU

Contact your bank first, then report scams through Scamwatch or cybercrime reporting channels.

  • BSB/account
  • Screenshots
  • Email headers
  • Phone number

Other country

GLOBAL

Contact your bank or payment provider first. Then report to your national cybercrime, consumer protection, or police portal.

  • Screenshots
  • Sender profile
  • Phone/email
  • URL